Frequently Asked Questions

What is dermaGEEK?
Learn more on the Why Us page

Is dermaGEEK dermatologist tested?
All dermaGEEK products have been dermatologist tested.

Is dermaGEEK fragrance free? 
All dermaGEEK products are fragrance free.

Is dermaGEEK alcohol free?
Some ingredients used in dermaGEEK products are listed as alcohols. Some of these ingredients are completely different from the alcohols found in alcoholic drinks; they are sometimes not specified as alcohols and in fact they can be solids i.e. fatty alcohols. They are often derived from renewable plant sources and can be used as conditioning agents or as preservatives which keep the product free from contamination.

Are dermaGEEK products/ingredients natural/organic/sustainable/synthetic?
Terms like natural, organic, and sustainable are broadly used in beauty. But many of these terms lack clear definitions or agreed upon standards. Perhaps more importantly, a focus in one area can lead to a trade-off or unintended consequence in another. Natural ingredients are not necessarily safe or sustainable. Contradictory messages about synthetic and natural materials can make you worry about allergic reactions or be surprised that some nature-identical materials are more sustainable than alternatives sourced from natural resources.

At P&G Beauty, we believe you shouldn’t have to make these types of trade-offs. And so, we set out to design a new standard to help ensure that positive benefits in one area wouldn’t come with unintended consequences elsewhere.

When does my product expire?
There is a difference between expiration date and recommended shelf life, and you may notice that dermaGEEK facial cleanser, creams and serums don't have an expiration date. Here's some additional information that we hope is helpful.

For products with an expiration date:

In the United States skin care products that contain sunscreen will have an expiration date on the packaging. The expiration date will be printed on the container's label and outer carton. Our research shows that if stored properly, the ingredients are stable until the expiration date.

Shelf life of products without an expiration date:
Most unopened dermaGEEK products have a shelf life of 2-3 years from the date they were manufactured. Additionally, we recommend storing dermaGEEK skin care products in a cool, dry place and out of direct sunlight.

Does dermaGEEK test on animals?
We do not test dermaGEEK products on animals and P&G is calling for an end to animal testing in skin care and the beauty industry. In fact, dermaGEEK products are PETA Cruelty Free and Vegan!

PETA Cruelty-Free and Vegan

P&G is working closely with governments around the world to provide alternative research methods to eliminate testing on animals, enabling cruelty-free skin care in the beauty industry. P&G also supports the Humane Society International’s #BeCrueltyFree campaign to ban animal testing for cosmetics in all major global beauty markets by 2023. You can read more about this important work here.

When will all dermaGEEK products be available to purchase?
The full range of dermaGEEK products will be available to purchase here on our site in September 2021. They will also be available to purchase shortly at some key retailers – stay tuned!

I have a question not listed here. Who can I contact?
For all other questions, please contact dermaGEEK customer support at 1-866-635-6981 or contact us.

How does dermaGEEK decide what to use in its formulas?
The dermaGeek formulas were purposely designed to include specific ingredients that have scientific peer-reviewed evidence and top dermatologists’ recommendations to deliver a variety of skin care benefits and provide visible results.